Transcript

A couple of years back, when I first started working at a nursing home, I had a patient who was really bitter, angry…who no one really wanted to work with. Obviously, I had to work with him…so when I worked with him, he put me through some hard times, but I endured it. He just…you know…things that he shouldn’t have done…things that he shouldn’t have said, he said to me. When he was supposed to take bed baths, he would hit me, or when he was supposed to go to therapy would throw things at me. I just gave him the utmost care and I gave him the benefit of the doubt. I got a chance to know him. We talked and I found out that he had a fear. The fear was not that he was going to die, but that I would abandon him and leave him like everyone else had done. The patient is worth a million bucks, that’s my Philosophy of Healthcare. Recognize that the patient is not an object...learning to personalize them. This deals with treating a patient with respect, care, and a listening ear, being a friend, or just showing them compassion. Treating others the way you want to be treated.