Should a student have an academic grievance concerning a grade or other matters concerning a particular course, he or she should follow the appeal procedure outlined below:

1. The student should discuss the grievance with the instructor involved no later than five business days after the incident prompting the grievance.
2. The instructor must respond to the student within five business days of receipt of the appeal.
3. If the grievance is not resolved, a written statement should be submitted to the department chair no later than ten business days after the instructor’s response. The chair will then speak with the instructor involved and reply in writing to the student within five business days of receiving the student’s written statement. In departments where there is a program director, and when it is appropriate, the written statement may be submitted to that individual. The program director will respond within five business days of receipt of the statement. If the matter is not resolved, the student may appeal in writing to the department chair who will respond within five business days.
4. If a resolution has not been reached, the student may request that all materials concerning the grievance, be given to the Senior Vice President for Academic Administration. This individual will then review the grievance materials and return a written decision within ten business days of their receipt. The decision of the Senior Vice President for Academic Administration is final.

Should a student have an academic grievance concerning a decision of their academic program, he or she should follow the appeal procedure outlined below:

1. The student should discuss the grievance with the department chair no later than five business days after the decision prompting the grievance.
2. The department chair must respond to the student within five business days of receipt of the appeal.
3. If resolution has not been reached, a written statement should be submitted to the Senior Vice President for Academic Administration no later than ten business days after the chair’s response. This individual will then speak with the department chair and reply in writing to the student within ten business days of receiving the student’s written statement. The decision of the Senior Vice President for Academic Administration is final.